Refund and cancellation policy

You can preview your biodata in every design before paying, so you know exactly what you will get. Plans are digital and are delivered instantly in your browser.

When we refund

• Money was deducted but the plan did not unlock.
• You were charged twice for the same biodata.
• A technical fault on our side stopped you from downloading, and we could not fix it within 48 hours.

How to ask

Email hello@sundarbiodata.com within 7 days of payment with your order id (shown after payment) or the payment reference from your bank or UPI app. Approved refunds go back to the original payment method within 5–7 working days.

Cancellation

Because plans are delivered immediately, an order cannot be cancelled after payment, but the cases above are always refunded.